Update on Pandemic Response

March 20, 2020 • Technology, Security

We are committed to supporting you through this difficult time and extend our heartfelt wishes to our clients for their good health and safety.

We would like to update you on the steps Assante Wealth Management has taken to ensure a continued high level of service to you in the face of pandemic conditions and the ongoing market volatility, while at the same time protecting the health of Assante’s advisory teams and employees from coast-to-coast. 

We want to assure you that Assante has a robust Pandemic Response Plan, which it began implementing in February.

Adopted measures includes:

  • Having a significant proportion of critical staff work from home.
  • Replacing in-person meetings with online meetings or conference calls.
  • Rescheduling non-essential training and postpoining events.
  • Providing up-to-date information to all employees and staff, including travel advisories and reminder of preventative measures.

Additionally, employees have been asked to postpone all travel plans. If a delay is not possible, Assante is tracking employee travel and requiring that employees travelling outside Canada, or who live with someone who is travelling outside Canada, enter a 14-day quarantine upon the traveller’s return.

Assante has made significant investments in technology so that we can work effectively and collaboratively while working remotely.

Assante will continue to monitor and respond to developments in Canada and globally and the actions and recommendations of government, health authorities and other institutions. We will provide you with further updates as necessary. 

For more information on how the pandemic is affecting financial markets, you can access our most recent Wealth Matters webcast.

If you have any questions about your account, please do not hesitate to contact me directly. You can also access your account online at Assante InvestorOnline.

Thank you for your understanding and support.

We wish you good health.

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